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Students in conversation

Student surveys

Collecting your feedback to improve the student experience at UCalgary

We’re listening!

Your feedbackhelps improve the student experience.

Hearing from students is critical in helping us improve what we do. If we don’t know about an issue, we can’t fix it. We also love hearing what's going well so we can continue with it! We're here to listen, and we act on feedback we receive.

Below are some of thesurveys that are used to improve the student experience at UCalgary.We hope you will share your feedback and insights if youreceive any of these surveys in the future.

If you want to provide feedback and have not had an opportunity through one of the surveys, you can always email department heads, deansormanagers,who welcomethe chance to hear from students. If you are not sure who to contact, please use your UCalgary email to contactstudentfeedback@ucalgary.ca.

Thank you for taking the time to share your perspectives.

Institutional surveys

ӰƵ lead: Office of the Vice-Provost(Teaching and Learning)

Frequency: Once for each academic term; fall, winter and spring/summer intersession

Participants: All students currently enrolled in a course that is nearing completion

Description: The Universal Student Rating of Instruction (USRI) questionnaire was established at the ӰƵ and launched in 1998. The USRI system is a key tool for assessing teaching quality, with guidelines established for its administration and data reporting. Additionally, faculty or department-specific qualitative surveys complement the USRI. The feedback collected through these surveys plays a crucial role in understanding and improving the course experience for students, contributing to the university's commitment to academic excellence.

As of 2024, the USRI has been renamed as the UCalgary Course Experience Survey.

ӰƵ lead: Office of the Vice-Provost (Student Experience) and Campus Mental Health Strategy

Frequency:ԲԳܲ

Participants:Post-secondary students at participating institutions

Description:The Canadian Campus Wellbeing Survey (CCWS) is designed to help post-secondary institutions assess and address health and wellbeing concerns on their campuses. It utilizes established measures from existing Canadian health surveys to ensure validity and reliability. Participation is voluntary and confidential, with options to skip questions. The survey covers nine core sections, including mental health, academic achievement, substance use, and sexual health behavior. It aims to inform interventions and policy decisions while potentially accommodating additional modules in the future to cater to different institutional needs.

ӰƵ lead: Office of the Vice-Provost (Student Experience)

Frequency: Annually since 2019

Participants: Undergraduate, first-year, middle-year and graduating-year students

Description: Since CUSC’s inception in 1994, universities across Canada have jointly implemented surveys of their undergraduate students to be able to better understand and serve their students. The surveys run once a year in the winter term and operate on a three-year cycle, alternating between first-year students, middle-years students, and graduating-year students.The three surveys contain common questions that allow universities to track changes in student satisfaction and success from their first to their graduating year. Core questions include:

  • Use of and satisfaction with various facilities and services
  • Experiences with faculty
  • Financing education
  • Whether the university experience exceeded, met, or fell short of expectations
  • Assessment of the overall university experience

Recent results:

ӰƵ lead: Office of the Vice-Provost(Teaching and Learning)

Frequency: Every three years

Participants:First-year and final-year students in direct-entry undergraduate degree programs

Description: The NSSE survey, launched in 2000 and, assesses the extent to which students engage in educational practices associated with high levels of learning and development. The questionnaire collects information across five categories:

  • Participation in dozens of educationally purposeful activities
  • Institutional requirements and the challenging nature of coursework
  • Perceptions of the college environment
  • Estimates of educational and personal growth since starting college
  • Background and demographic information

ӰƵ NSSE 2023 results:

ӰƵ lead: Kevin Wiens, Interim Senior Director, Student Wellness Access and Support

Frequency: Every three years

Participants: A sample from the whole student population

Description:This survey aims to increase understanding of current health behaviours and perceptions of UCalgary students. It helps us identifythe top health concerns experienced bystudents and provides an overview of how the data can be used to inform program/service development and research. Survey topics include general health, mental health, academic impacts, violence, abusive relationships and personal safety, substance use, sexual behavior, nutrition and exercise, disease and injury prevention, andsleep.

Recent results:

ӰƵ lead: Robin Yates, Vice-Provost and Dean of Graduate Studies

Participants:Open to all graduate students

Frequency: Every three years

Description: CGPSS is a national survey administered by the Canadian Association for Graduate Studies (CAGS) that was launched in 2007. Feedback from CGPSS helps UCalgary and individual graduate programs improve educational opportunities and enhance the student experience for current and future students. Key topics addressed by the survey include:

  • Overall Student Experience
  • Student Success & Well-Being
  • Program & Coursework Quality
  • Professional Skills
  • Research Experience & Dissemination
  • Dissertation Advisor/Advisory Committee

Recent results:

ӰƵ lead: Students' Union

Frequency:Everyyear

Participants:Open to all UCalgary undergraduate students

Description:The Students’ Union (SU) annual surveyassists the SU in identifying key areas of impact and contribution to studentsatisfaction and engagement at the ӰƵ. The survey helps to inform the SU’s strategic planning, advocacyto university administration and the government, and service provision.

Recent results:

ӰƵ lead: Graduate Students' Association

Frequency:Everyyear

Participants:Open to all UCalgary graduate students

Description:The Graduate Students' Association conducts this survey to help ensure thatgraduate students’ concerns and priorities are voiced and incorporated in the university'splans.

Recent results:

Currently open:

ӰƵ lead: Verity Turpin, Vice-Provost (Student Experience)

Frequency: Annually (not conducted in 2020 due to the COVID-19 pandemic)

Participants: Students graduating at June convocation

Description:The university conducts this survey tobetter understandhow graduating students feel about their overall education experienceand their decision to attend UCalgary.

Frequency: Annually

Participants: Students at a Canadian university

Description:This survey is an opportunity to represent your university and share your experience with future students. The results are used to informѲ𲹲’s annual University Rankings.

ӰƵ lead: Meg Martin, Sexual and Gender-Based Violence Prevention and Support Office

Frequency: The survey was administered in 2018 and 2023

Participants: All post-secondary students in Alberta; term-activated students at UCalgary

Description: This survey is conducted on behalf of the Government of Alberta, Ministry of Advanced Education. The purpose of this survey is to better understand our community’s attitudes and beliefs about sexual and gender-based violence and consent; perceptions of the climate regarding sexual and gender-based violence; knowledge of campus resources and policies related to sexual and gender-based violence; and experiences of sexual and gender-based violence.

The survey ran Feb. 1 – 28, 2023. Students receive an email invitation by survey company Leger to participate in the survey.

The received a total response rate of 12,948 respondents, representing a response rate of 5.8% of the provincial student body. UCalgary’s portion of the survey received a total of 1,675 responses, a response rate of 3.5%.

Sexual and gender-based violence (SGBV) has been identified as a public health issue yet remains an area of research difficult to reach larger sample sizes. SGBV is underreported globally and remains the only type of violence that hasn’t decreased in prevalence.

Sexual and gender-based violence has far-reaching impacts and causes significant trauma. It requires everyone to play a part in making environments and communities safe and respectful for all. Learn more about UCalgary’s and oursupport office, located in Mac Hall, 488 MSC, and operates Monday-Friday, 9 a.m.-4 p.m.

Recent results: | 2023 UCalgary Report

Ongoing feedback opportunities

Course surveys

At the end of each term,Universal Student Ratings of Instruction (USRI) responseshelpus improve the quality of learning experiences at UCalgary.

Learn about USRI

Student feedback inbox

Not sure who to email with your feedback, question, or concern? Have your voice heard any time of the year and on any issue relating to your student experience.

Email us